We have a 30 days return policy.  If you are unhappy with our product please contact us for a return merchandise authorization number (RMA).  Return it within 30 days for a replacement or full refund and prepaid return postage..  The product must be returned with the original sales receipt,

We have a 6-month replacement policy against any manufacturing defects for our new compatible ink or toner cartridges.  If there are any manufacturing defects, please contact us for a RMA and return it for a free replacement. Proof of purchase required. We provide return prepaid